jqin.wang@gmail.com
Work History
Senior Human Interface Designer
Apple
Cupertino, CA | Jul 2022 - Present
Leading multimodal and conversation designs for Siri Knowledge with the Human Interface and Industrial Design groups, focused on advancing a more intelligent and personal Siri across the Apple ecosystem.
Most recently, I contributed to the 2024 launch of Siri personalized search capability that leverages user context and on-screen awareness, powered by Apple Intelligence.
Product Designer, Alexa
Amazon
Sunnyvale, CA | Dec 2019 - Jun 2022
Crafted and launched innovative multimodal Alexa experiences across key areas of social, music, kitchen/food AI, and video entertainment. Played a pivotal role in the transformation of user interfaces by integrating diverse modes of interaction, enhancing user experience across Alexa-enabled smart devices like Echo Show, Echo Dot, Fire TV, and mobile apps.
Alexa Personalization - designed and launched the first Alexa personalization working model “intelligent taste profile”, built on conversational AI, resulting in 10x increase in conversion and 51% increase in user engagement, and the highest CSAT score (6.6/7) in five years.
Alexa Social - designed and launched a voice forward music sharing experience on Alexa that enables customers to share and listen to music shared with them and easily send a reply, regardless of their music provider (U.S. patent filed). This feature attracted 300k new Alexa customers, boosted 5x more monthly active users, with positive general public reactions.
Senior Product Designer
TripAdvisor
San Francisco, CA | Aug 2015 - Nov 2019
Spearheaded the redesign of TripAdvisor iOS and Android apps, delivering more inspired, user centric travel planning and in-destination experiences for nearly half a billion monthly active users world-wide, resulting in 10% conversion and 52% engagement lifts.
Led responsive web designs of a suite of post-purchase experiences, with an 80% feature adoption increase and nearly $1 million annual savings in customer service, plus a significant reduction in engineering LOE from 2 months to 10 days.
Spot Award receiver for designs that led to an improved mobile shopping experience and the largest revenue optimization win: 7% conversion lift and a projected +$25 million in incremental gross bookings annually.
Product Designer
Shocase.com
San Francisco, CA | Sep 2014 - Aug 2015
UX architect of the founding design team at the startup focused on building the go-to professional and social network for the marketing/advertising industry.
Hands on creation of a home touring experience that surfaced value props and drove 30% increase in user acquisition within 4 months of the product launch.
Design Research Lead
StubHub, eBay, Blue Shield of California
San Francisco, CA | Aug 2011 - Sep 2014
Led strategic UX research programs, utilizing a variety of qualitative and quantitative research methods for consumer products in e-commerce, healthcare, and online marketplaces.
M.S. Human-Computer Interaction
Graduated with distinction
DePaul University, Chicago IL